Hm... has one single problem with the upload speed actually been fixed by your technical support team? I only read people complaining about the speed or even giving up and cancelling their account. But no one made a complaint and came afterwards back saying "hey I now have a better upload speed". I mean, c'mon, this problem actually exists a very long time and either you should find a general solution or something's really fishy here. It's impossible, that your tech support team has to fix individual upload problems. Either it works or not.
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