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Channel: IDrive Forum » Topic: Why is IDrive upload so painfully slow?
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IDrive on "Why is IDrive upload so painfully slow?"

Our Tier 2 technical support team has forwarded the reported issue to the development team concerned and they are looking into this. Our technical support team will get in touch with you soon.

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Tankred on "Why is IDrive upload so painfully slow?"

Hm... has one single problem with the upload speed actually been fixed by your technical support team? I only read people complaining about the speed or even giving up and cancelling their account. But...

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kensmiles on "Why is IDrive upload so painfully slow?"

"has one single problem with the upload speed actually been fixed by your technical support team?" The support team has never acknowledged that there is a problem. That would be the first step which...

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GDY on "Why is IDrive upload so painfully slow?"

Also e-mailed to cancel my subscription, bummer but hey pricing & features they where just to good to be true, the lack in customer support and just posting standard replies from tech support is...

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GDY on "Why is IDrive upload so painfully slow?"

The pain continues.... after submitting a ticket I received 4 emails. 1: We have analyzed the logs and the backups are running fine. Please conduct Internet speed test by visiting the website...

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IDrive on "Why is IDrive upload so painfully slow?"

Our development team is looking into this. We will contact you with an update soon.

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tydirium on "Why is IDrive upload so painfully slow?"

Add me to the list of people who cancelled their subscription because of terrible speed and support. This forum is useless other than for people to warn others to stay away.

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JJos on "Why is IDrive upload so painfully slow?"

This is a joke, seriously. Almost 50$ for what? For 300kB/s download/upload speed? My connection is very good (120Mb/s download, 10Mb/s upload), I'm connected via eth cable from cable modem. Other's...

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Bertie on "Why is IDrive upload so painfully slow?"

Question for iDrive (if they're still watching)... Are the individual upload processes throttled at all? I'm on a 12MB upload line and the speed varies. When uploading multiple smaller files iDrive...

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Wim on "Why is IDrive upload so painfully slow?"

Same here, tested with speedtest server in the neigbourhoud of California, got 40Mb/s donwload, en 6Mb/s upload. Idrive however works at 200kb/s only...

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ChrisC on "Why is IDrive upload so painfully slow?"

After noticing i am still backing up folders, I have just done the quick calc to see how fast my upload to iDrives servers is operating at and i am seeing around 63kB/s. It has been taking an age to...

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ChrisC on "Why is IDrive upload so painfully slow?"

Hah! Which then slows to around 63KB/s after 45 minutes elapsed. On stopping and re-starting backup - its back to around 750 or so (variable) Very odd!

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AlexBellem on "Why is IDrive upload so painfully slow?"

I'm also very disappointed! With this upload/download performance, I'm faster using the old floppy disks! I will cancel my subscription now! Really BAD!

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Tawna Schmidt on "Why is IDrive upload so painfully slow?"

deleted by poster -no way to delete actual post

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IDrive on "Why is IDrive upload so painfully slow?"

@Tawna Please let us know more about your exact requirement

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idriveuser on "Why is IDrive upload so painfully slow?"

I'm using wireless, have Verizon FIOS and am running idevsutil on fedora 23. I'm seeing >1 GB/hr for my initial backup, which is a bit faster than what's reported here. Internet speed tests say that...

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SummerSailor on "Why is IDrive upload so painfully slow?"

Eureka, I might have discovered a work-around to the painfully slow upload. It's not lighting-fast now, but significantly better. A simple setting in the iDrive application. Go to the application...

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idriveuser on "Why is IDrive upload so painfully slow?"

With regard to the windows interface, I thought the default was 100% actually, but maybe I changed it when I first installed it. I think the default for idevsutil is also 100% but I don't like any...

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IDrive on "Why is IDrive upload so painfully slow?"

@idriveuser Thanks for the feedback. We will forward your suggestions to the team concerned.

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idriveuser on "Why is IDrive upload so painfully slow?"

I'm providing another update. I'm still doing the initial backup. It's around 600GB so I expect it to take awhile--as in all week. I'm running linux so my situation is a bit different than windows most...

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lilarry on "Why is IDrive upload so painfully slow?"

I can't believe what I am reading here, yet here I am in the same boat! Signed up a couple of weeks ago and experiencing the same issues that have apparently been going on for many others for at least...

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idriveuser on "Why is IDrive upload so painfully slow?"

If I run from the command line under linux, idevsutil (-trf-uprate) only reports 439kB/s for me. That's on ethernet. Speedtest registers around 27Mbps. However, I do better than that for each chunk and...

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lilarry on "Why is IDrive upload so painfully slow?"

idriveuser - I would agree with your comments in principle. However, as a practical matter, we are seeing daily backups of perhaps 10-15gb of data taking 8 to 10 hours each and every day. This is just...

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bummed on "Why is IDrive upload so painfully slow?"

averaging 300Kbps on a 5 Mbps upload connection (per speedtedt.net) I haven't seen a single Moderator response that solves this issue. on my third day of continuious downloading ahve have only...

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idriveuser on "Why is IDrive upload so painfully slow?"

I definitely agree that if you are unable to achieve your desired SLA (performance, reliability or whatever) you need to solve that quick. While its not a solution, I would suggest trying the command...

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Bigrob881 on "Why is IDrive upload so painfully slow?"

I am having the same issue with my upload speed. Which is non existent, My correspondence with support has been minimal with a final it looks like 0.38 mb/s is all your system can handle. That's dial...

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IDrive on "Why is IDrive upload so painfully slow?"

@Bigrob881 For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support

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Wyo1Man on "Why is IDrive upload so painfully slow?"

I, too, have recently purchased IDrive and am encountering extraordinarily long upload time on initial backup. After 24 hours i have only uploaded 4.24gb of 54gb total. It appears to be uploading...

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MrDog on "Why is IDrive upload so painfully slow?"

I found the upload speeds OK on my PCs (I have a pretty slow internet connection) although the estimated times to completion were always totally random it appeared - or maybe there were only showing...

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IDrive on "Why is IDrive upload so painfully slow?"

@Wyo1Man For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support @MrDoug Please verify if background data transfer is enabled when the...

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